Returns & Refunds

If you’re unsatisfied with your purchase(s) from us, you may return the item(s) as long as the following conditions are met:

  • The item must still be in its new condition – no damage, no scratches, still in its original packaging, and with complete parts and accessories.
  • You must notify us at 800- 217-5619 of the return or refund and request a Return Authorization (RA) within 7 days of receiving your purchase.
  • Once the RA has been received and processed, further instructions on how to return the item will be given within one business day.
  • As the customer, you will be responsible for the return shipping fee and must pay a 20% restocking fee.

 

You can expect your refund within 5-7 days after we have received and completed the inspection of your returned item(s).

*Note that accessories cannot be returned.

Refused Goods

Refusal of a package may incur deductions from your refund. The original shipping costs, return shipping fee, and a 25% restocking fee will be deducted from the issued credit.